WorkCare Occupational Health, Safety and Wellness services

A mining operation partnered with WorkCare to provide comprehensive medical support for its workforce, including a Consulting Medical Director, medical surveillance, On-Site Clinical Services, emergency response, and drug testing.

However, when frozen water pipes caused the on-site clinic to shut down, essential regulatory exams, drug screenings, and injury care services were at risk of disruption. Given the remote location of the mine, maintaining uninterrupted medical services was critical to ensuring ongoing employee health and safety.

Client Profile

Industry: Mining

Challenge: Maintaining uninterrupted medical services, managing workplace hazards, and providing injury care.

Solution: WorkCare’s On-Site Clinical Services team acted swiftly, relocating operations to a temporary facility to provide continued care for workers.

The Solution

Relocated Operations to a
Temporary Facility

Maintained seamless healthcare services during repairs by transitioning to an alternate location.

Ensured Continuity of
Regulatory Exams + Screenings

Kept all required exams and drug screenings on schedule despite the unexpected closure.

Provided Uninterrupted
Injury Care

Delivered consistent medical support through on-site professionals and telehealth triage services.

Leveraged Telehealth Triage for
Incident Prevention

Assessed and managed injuries efficiently with remote medical guidance.

Maintained High-Quality
Care Oversight

Ensured comprehensive occupational and non-occupational health services under the continuous supervision of the Medical Director.

“When frozen water pipes shut down the on-site clinic, WorkCare’s staff helped move operations to a temporary location, continued to perform regulatory exams and drug screens on schedule, and provided injury care during clinic cleanup and renovation.”

Mining Industry Executive

The Results

We collaborate with employers in all types of industries, providing comprehensive solutions to help them create and sustain safe, healthy, and compliant workplaces where employees and businesses can thrive.

Uninterrupted Medical Services – WorkCare maintained compliance with regulatory requirements by ensuring exams, drug testing, and injury care proceeded without delay.

Temporary Operations – Rapid relocation minimized operational downtime and allowed employees to receive continued medical support.

Emergency Preparedness – The mining operation leveraged lessons learned from the on-site clinic closure scenario to strengthen its crisis response capabilities and reinforce resilience as an emergency preparedness measure.

Summary

By leveraging WorkCare’s expertise, the mining company successfully maintained a safe and healthy workforce, demonstrating the value of proactive medical support in even the most challenging environments.

Let’s Work Together

Need to scale your workplace health and safety program?
Contact WorkCare today.

Ensuring Continuous Occupational Health Services in a Remote Mining Operation