Energy + Utilities

Expanding Coverage, Enhancing Safety for Energy + Utilities Clients

A leading utility company partnered with WorkCare to improve its injury prevention services.

While the client had utilized various types of injury prevention solutions for more than a decade, these services were managed internally and through various vendors with a team of 14 providers. However, due to the company’s vast service area and multiple service centers, additional support was needed to enhance injury prevention efforts and ensure comprehensive employee coverage.

Client Profile

Industry: Energy + Utilities

Challenge: A leading utility company needed to enhance its industrial injury prevention services due to an extensive service area and a limited provider team.

Solution: WorkCare expanded the provider team to 21 specialists, shifted to a proactive injury prevention model, integrated ergonomic and wellness programs, and introduced wearable technology for data-driven safety solutions.

The Solution    

To address these challenges, WorkCare implemented Incident Prevention + Wellness solutions, expanded the provider team from 14 to 20 on-site providers and introduced a dedicated supervisor for operations and special projects, increasing the total team to 21 providers.    

This transition shifted the focus from reactive to proactive injury prevention, emphasizing individual preventative measures to reduce workplace injuries. Key initiatives included:    

Expanded Coverage Across a 70,000 Sq. Mile Service Area

Deployed 20 providers to cover a large geographic area, ensuring comprehensive injury prevention and wellness support.   

Provided Employee Support Through On-Site and Triage Line Programs

Assisted 23,000 employees with accessible on-site care and telehealth triage services to address health needs in real-time.         

Integrated Incident
Prevention + Wellness
with Other Health Services

Combined occupational health screenings, on-site clinical services, consulting medical directors, and ergonomic consulting into a unified service offering.     

Implemented Targeted Ergonomic Initiatives

Collaborated with client ergonomics teams to roll out Musculoskeletal Disorder (MSD) prevention strategies and improve workplace safety.   

Delivered Educational
Outreach for Field
Employees

Provided monthly health and biomechanical education sessions to enhance employee awareness and engagement in injury prevention.         

Developed Innovative
Content on Health and
Wellness

Created resources on strength training, mobility, balance, and soft tissue care to promote ongoing employee wellness.    

Introduced Wearable Technology
for Ergonomic Solutions

Utilized data-driven solutions through wearable technology to support proactive injury prevention and improve workplace ergonomics.

The Results

We collaborate with employers in all types of industries, providing comprehensive solutions to help them create and sustain safe, healthy, and compliant workplaces where employees and businesses can thrive.

11% Reduction in ergonomic-related recordable injuries from 2023 to 2024.

65,628 Employee Engagements from 2022-2024, including 31,439 individual sessions and 34,189 group services.

95%+ Quarterly Staff Retention Rate, with an average WorkCare provider tenure of more than 2 years.

4.5:1 ROI in 2024, demonstrating strong financial and safety benefits.

Ongoing Partnership

WorkCare continues to collaborate with the utility company to refine injury prevention strategies, enhance employee well-being, and implement innovative health and safety solutions. This partnership reinforces the company’s commitment to a proactive, data-driven approach to workforce health and safety.

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